Warranty and Protection
We offer complete protection for your investment, from standard warranty to additional coverages.
Standard 2-Year Warranty
All our GPS navigators include a 2-year warranty covering any manufacturing defects.
What it Covers
- Manufacturing defects
- Hardware malfunctions not caused by external agents
- Screen issues (no breakage)
- Navigation system failures
- Pre-installed software errors
What it Doesn't Cover
- Accidental damage (breakage, drops, liquids)
- Damage caused by misuse or negligence
- Software failures caused by improper shutdown
- Map data errors (e.g., incorrect roads), which are fixed with updates
- Unauthorized software or hardware modifications
- Normal wear and tear of product and accessories
- Aesthetic or cosmetic damage
How to Process a Warranty Claim
1
Contact
Open a ticket on our support portal.
2
Document
Provide invoice/receipt and serial number. Describe the issue.
3
Ship
Send the product to our facilities.
4
Receive
Receive your repaired or replaced product.
Take Your Peace of Mind to the Next Level
Discover our paid services for total protection against any unforeseen event.
All-Risk Insurance
Covers accidental damage not included in the standard warranty. Ideal for protecting your equipment against screen breakage, drops, or liquid damage.
- Covers 1 incident per year.
- Paid monthly subscription for 24 months.
- A small deductible applies per repair.
- Does not cover theft, loss, or accessories.
Important: Can be contracted on the day of purchase or up to 15 days later, providing proof of the product's perfect condition.